|Unit Standard ID:||119462|
|Unit Standard Title:||Engage in sustained oral/signed communication and evaluate spoken/signed texts|
|Module:||Developing Sales Skills|
|Qualification:||National Certificate: Generic Management|
|Programme:||Certificate in General Management & Leadership|
|Purpose:||Competence at this level will enable learners to participate effectively in oral/signed communication in most situations. |
Learners at this level are aware of their audiences and purposes for communication. They listen effectively and critically. They are able to identify or adopt the style and language register required in different situations. They can usually identify the assumptions and inferences in what people say/sign. They speak/sign fluently and confidently in both formal and familiar settings and can articulate their purpose and meaning clearly. They can use language to convey detailed information, and to express their ideas and feelings. They control complex sentence structures and language conventions in their spoken/signed communications.
1.) People credited with this unit standard are able to:
2.) Respond critically yet sensitively as a listener/audience
3.) Analyse own responses to spoken/signed texts and adjust as required
4.) Use strategies to be an effective speaker/signer in sustained oral/signed interactions
5.) Evaluate spoken/signed discourse
|Entry Requirements:||The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this unit standard: NQF Level 3 unit standard entitled Accommodate audience and context needs in oral/signed communication.|
|Course Objectives:||1.) Identify and solve problems: using context to decode and make meaning individually and in groups in oral, reading and written or signed activities. |
2.) Work effectively with others and in teams: using interactive speech/signing in activities, discussion and research projects.
3.) Organise and manage oneself and one's activities responsibly and effectively through using language.
4.) Collect, analyse, organise and critically evaluate information: fundamental to the process of growing language capability across language applications and fields of study.
5.) Communicate effectively using visual, mathematical and/or language skills: in formal and informal communications.
6.) Understand the world as a set of inter-related parts of a system: through using language to explore and express links, and exploring a global range of contexts and texts.
7.) Contribute to the full development of oneself: by engaging with texts that stimulate awareness and development of life skills and the learning process.